17 Best Practices of Top Performing Sales People

17 Best Practices of Top Performing Sales People.

Stumbled across this post, excellent advice for sales people.

The OTOPod Proglink, a programming interface for current and future wireless hearing aids.

Widex and Otovation hereby introduce the OTOPod ProgLink. Used with the OTOPod M2 from Otovation, the ProgLink serves as a programming interface for existing and future wireless hearing aids from Widex.

OTOPod M2 can now programme all Widex hearing aids

 

OTOPod ProgLink

With the introduction of the ProgLink, the OTOPod M2 can now programme all Widex hearing aids, making this audiometer unique and one of a kind in the industry.

The OTOPod M2 is a wireless diagnostic audiometer and a Widex hearing aid programming interface.

Its hearing testing capabilities include air conduction, bone conduction, pre-recorded speech, masking and auto test features, among other things.

The portable hearing aid clinic

The OTOPod M2 is ideal for the dispenser who does

• home or hospital visits
• serves more than one clinic
• for any other reasons, needs to be flexible

Together with a laptop, the OTOPod M2 serves as a portable hearing aid clinic that allows the dispenser to be flexible and perform hearing testing and fitting of hearing aids outside the clinic.

The light design of the OTOPod makes it easy to travel with, and it takes up less space at the clinic than a typical non PC based audiometer.

Widex & JOSH, charitable provision of hearing aids in India

In India, 250 hearing impaired children have been provided with Widex hearing aids to help them develop the best possibilities for their future. The children get the hearing aids from JOSH – Juvenile Organization of Speech and Hearing co-founded by a local ENT Surgeon and audiologist with a massive commitment.

- My dream is to help every Indian child with a hearing impairment grow into a strong and competent human being. We founded JOSH to be able to raise funds for hearing aids and education for children of less privileged families. I am so happy to see the children develop their speech and other skills, says audiologist Devangi Dalal, who co-founded the organization with the help of her colleague, Senior ENT Surgeon Dr. Jayant Gandhi in 2004.

Since then, more than 250 children from three special schools in Mumbai and Gujarat have been fitted with hearing aids provided by Widex. The hearing aids make it possible for the children to develop at the same pace as their piers with normal hearing, but would have been inaccessible for the families without the help of JOSH.

Manasi Gokhale, 22 years old. Born with a severe hearing loss.
- When my mother discovered that I had a hearing loss she was very concerned about my future. Would I ever learn to talk? Would I be able to attend school? Would I have friends? With the help of hearing aids and schooling from JOSH, I have achieved my goals, and today I work as an assistant designer and lead a happy and very social life

Fusion 440 report

http://www.hearingaidforums.com/showthread.php?t=9693

The lady that we fitted has been telling people about her aids and her M Dex.

A day at the coalface, Fitting the Widex Clear 440 Fusion.

The last month has been pretty hard going, we have been really busy and I seem to be spending more time in my car than with my family. Whilst with my kids that might not be a bad thing, no I jest. When I get particularly tired and cranky, I think to myself, “Why am I doing this again?”.

Since I became the Sales Manager of Widex Ireland I have found too few opportunities to sit with a real live Patient, roll my sleeves up and do what I love best, help them hear better. Thanks to Chris Delahunt of Celtic Hearing in Newbridge, one of our retail customers, I got this opportunity today.

So considering the length of time since I entered the fray, you may appreciate I was a bit nervous, especially since it was my first fitting of the Clear 440 Fusion in anger. One of Chris’s Patient’s had decided to order a binaural set of Fusions with an accompanying M Dex. The lady, a pretty and vivacious young woman, but I digress, had been struggling with a cookie bite type loss for several years.

She had been wearing a binaural set of CICs for some time, but it had become clear to herself and Chris that it was time to consign them to the drawer. The lady in question leads an active and varied lifestyle, but felt that her decreasing ability to communicate was definitely causing her lifestyle issues. She also works in a difficult sound environment where she needs to be able to communicate.

Again as with so many other people, communication on a mobile phone and indeed a landline proved difficult. We went through her fitting, expanding the sensogram to take account of the relatively good thresholds at 125, 250, 6K and 8K. Again as with so many other fits before, both I and Chris were taken aback with the disparity between the recorder supra aural hearing threshold results and the in situ sensogram results. In some frequencies it was 15 dB.

Whilst I have seen this so many times, it still never fails to surprise me. Once the sensogram and AISA test were undertaken we discussed program and lifestyle needs adding two extra programmes and the smart toggle phone plus programme. We then moved to fine tuning, of which again thanks to the sensogram there was very little. I un-linked and optimised the Master 2 programme for the difficult enviroment that the lady works in, that was really the size of it.

I then matched the RC Dex and the M Dex, we closed out the fitting and then started to match the M Dex to her mobile phone and demonstrate it. I talked over the M Dex with her, I happened to mention that you could stream audio from an IPod or other audio device. She said that she didn't listen to music when she went for her regular walks because she could not hear it. I attached my IPhone and played some music.

I can truly say that the way that lady’s face lit up made my day perfect. She was really pleased with the M Dex and her sudden ability to hear music. Chris then gave her mobile a call and I showed her how to answer the call on the M Dex, she was impressed with the number display on the M Dex screen and appeared to be completely blown away by the sudden sound quality of the phone call.

Again that face lit up, I may not come down for a week you know, even a speeding ticket could not burst my bubble. I left her with Chris to finalise the details after that, but the whole experience brought something home to me. Something that whilst I had not forgot it, it had faded slightly, the simple joy of bringing hearing and the ability to engage on a simple human level without difficulty.

So the moral to this probably rambling post is this, we everyday help people, we help them to engage with the world around them. More importantly we help them engage with their loved ones, remember that thought every time you ask yourself, “Why am I doing this again?” And bask in the radiated joy when it works.

Oh I also plan to follow up on my erstwhile Patient vicariously through Chris, so I will keep you informed on her progress.